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Cairn — Insurance claims portal concept
An insurance portal concept connecting a claim, its policy and the evidence needed for an inspection request. Independent concept study by Revolvo Tech.
Independent product concept · Illustrative data
Keep the next claim decision in view.
Designed for: Claims handlers, brokers and policyholders. Format: Claims workspace.
The problem
A claim can accumulate photographs, policy references and unanswered questions across several channels. A handler needs a clear view of what has arrived and what still prevents the next step.
The direction
Cairn separates received evidence from the inspection gap and keeps the selected claim visible while the handler reviews its supporting details.
Inside the product
Find the claim
A claim worklist identifies the property and case reference, with a status beside each record.
Inspect the evidence
Roof imagery and policy confirmation are presented as distinct checks rather than a single generic completion score.
Request a visit
The claim details and inspection request share the same workspace, preserving the context for follow-up.
Design decisions
Evidence has a purpose
The house establishes the insurance setting; the separate roof photograph belongs to the actual claim review.
Clear status rhythm
Aligned evidence rows and a focused inspection state distinguish received material from the outstanding task.
What we would validate next
Define claim permissions, document retention, policy-system integration and the inspection booking handoff with the insurer’s operations team.
This is an independent design exploration. The screens use illustrative brands and records; they describe a proposed experience.
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