revolvo.tech
ServiceField — Home-service dispatch concept
A home-services concept connecting a customer’s service call, parts availability, technician assignment and arrival window. Independent concept study by Revolvo Tech.
Independent product concept · Illustrative data
Move the service call toward a clear arrival.
Designed for: Home-service dispatchers and technicians. Format: Dispatch workspace.
The problem
A dispatcher needs to coordinate the job and the person doing it. A service booking becomes actionable when the technician, parts and visit window are visible together.
The direction
ServiceField selects a heat-pump call and presents a proposed technician, a dispatch sequence and the service details required for assignment.
Inside the product
Select the service call
The queue separates the heat-pump request from boiler and other scheduled visits.
Check the assignment
Technician identity, service window and parts status establish practical dispatch context.
Dispatch the technician
Call, dispatch and arrival markers show how the selected job moves forward.
Design decisions
Relevant service detail
The cover shows a technician at work; the application uses a separate equipment image.
Align the route
Technician information and route markers share clear edges, keeping the handoff easy to read.
What we would validate next
Validate skill matching, service-area coverage, inventory connections, job updates and offline technician needs with the operations team.
This is an independent design exploration. The screens use illustrative brands and records; they describe a proposed experience.
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